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  • Useful Information During a Disaster[Disaster Help Information]

Disaster Help Information

View useful information in the event of a disaster (e.g., medical institutions, accommodations, free Wi-Fi, and information for foreign nationals).

Medical Institutions

  • Medical Institutions Accepting Foreign Visitors to Japan

    Japan Tourism Agency | Website for searching medical institutions accepting foreign visitors

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • System to Provide Information on Medical Functions (Medical Information Net (NABII)

    Ministry of Health, Labour and Welfare of Japan | Links for Medical Information Net, which provides information on medical facilities, such as their areas of specialization, days and hours the clinic is open, and details on the treatments they can provide

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu

Lodging

  • Yado Nihon (Ryokans and Hotels in Japan)

    (General Incorporated Association)Japan Ryokan & Hotel Association | Provides information on lodging facilities in Japan

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • GO TOKYO (Lodging)

    (Public Interest Incorporated Foundation)Tokyo Convention & Visitors Bureau | Introduces hotels and ryokans recommended in Tokyo. Also searches and reserves lodging facilities.

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu

Free Wi-Fi

  • Japan.Free Wi-Fi

    Japan Tourism Agency | Provides information on free Wi-Fi hotspots that can be accessed by foreign visitors

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • Japan Wi-Fi auto-connect

    NTTBP | Info on free Wi-Fi app (app’s features, how to use app, Wi-Fi hotspots, service areas)

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • 00000JAPAN

    Wireless LAN Business Promotion Association | Provides guidance on the service, which enables people not contracted to telecommunications carriers to use public wireless LAN services provided by those carriers in disaster-stricken areas in the event of large-scale disasters

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • E-NEXCO Wi-Fi SPOT

    East Nippon Expressway Co., Ltd. | Info on public Wi-Fi services available for free at rest and parking areas of expressways

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • C-NEXCO Free Wi-Fi

    Central Nippon Expressway Co., Ltd. | Info on public Wi-Fi services available for free at rest and parking areas of expressways

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • W-NEXCO Free Wi-Fi

    West Nippon Expressway Co., Ltd. | Info on public Wi-Fi services available for free at rest and parking areas of expressways

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • JR-Hokkaido Free Wi-Fi

    Hokkaido Railway Company | Info on JR-Hokkaido’s free Wi-Fi service

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • JR-EAST FREE Wi-Fi

    East Japan Railway Company | Info on JR-EAST’s free Wi-Fi service

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • JR-Central FREE Wi-Fi

    Central Japan Railway Company | Info on JR Central’s free Wi-Fi service

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • JR-WEST Free Wi-Fi Service

    West Japan Railway Company | Info on JR-WEST’s free Wi-Fi service

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • JR-Shikoku Free Wi-Fi Service

    Shikoku Railway Company | Info on JR-Shikoku’s free Wi-Fi service

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • JR-KYUSHU FREE Wi-Fi

    Kyushu Railway Company | Provides guidance on JR-Kyushu’s free Wi-Fi service

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu

Information for Foreign Nationals

  • Foreign Missions in Japan

    Ministry of Foreign Affairs of Japan | Addresses and telephone numbers of foreign missions in Japan

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • Support Portal Site for Foreign Residents

    Immigration Services Agency | Information provided by the Ministry of Justice for foreign nationals and their supporters

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • Information Centers and One-Stop Consultation Centers

    Immigration Services Agency | Introduction to consultation services for foreign nationals on the Immigration Services Agency’s immigration and residence procedures

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • JNTO

    Japan National Tourism Organization | Tourism information for foreign travelers (if a disaster occurs, disaster-related information is provided on the designated “Important Notice” page)

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • Multilingual Speech Translation App

    (National Research and Development Agency) National Institute of Information and Communications Technology | Information on audio translation app designed for travelers (can translate 31 languages for free)

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu

Other

  • SEVEN BANK ATM Locator

    Seven Bank, Ltd. | Info on SEVEN BANK ATM locations, hours, access method and more

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • Find post offices and ATMs

    JAPAN POST HOLDINGS Co., Ltd. | Information such as Japan Post Bank ATM locations, business hours, and directions 

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • Yorisoi Hotline

    (General Incorporated Association)Social Inclusion Support Center | Introduction to multilingual telephone services for counseling on problems and mental health

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu
  • Business Stability Assistance

    Small and Medium Enterprise Agency | Information on supporting SME management during natural disasters

    • Earthquake and Tsunami Disaster
    • Wind and Flood Disaster
    • Volcanic Disaster
    • Snow Disaster
    • Other
    • 日本語
    • English
    • 한국어
    • 中文(簡体)
    • 中文(繁体)
    • ประเทศไทย
    • Tiếng Việt
    • Português
    • Hokkaido
    • Tohoku
    • Kanto
    • Hokuriku
    • Chubu
    • Kinki
    • Chugoku
    • Shikoku
    • Kyushu