Revision of the restrictions on the acceptance of overseas tourists after October 11, 2022
Last Update : 2022/12/20
【1】Outline
From 00:00 on October 11, 2022, Japan has started to lift the restriction on the entry of foreign tourists only by package tours and to allow individual travel. It is no longer necessary to submit required information in advance to the Entrants, Returnees Follow-up System (ERFS) by travel agencies and travel service providers.
In addition, from the same time on the same day, Visa exemption arrangements have been resumed.
It is important you follow infection prevention measures for the safety of yourself and others.
All travelers coming to Japan are strongly encouraged to review the following information before they visit.
If you are a travel agent or an organization that serves international travelers, please make sure you provide the following information to travelers prior to their visit.
【3】Response flow for foreign visitors to Japan in the event of illness or injury
This is the basic response flow for foreign visitors to Japan in the event of illness or injury.
If you become ill during trip in Japan, please use this response flow chart.
In addition, if you are travel agencies that provides foreigners travels to Japan, please cooperate in disseminating the response flow before visiting Japan.
The necessary actions are described here when foreign travelers become ill, please use this information when you are contacted by them
〇 What you can confirm
・Consultation counters for new coronavirus infections (link to Ministry of Health, Labor and Welfare website)
・Search for medical institutions that accept foreign travelers to Japan
・Japan National Tourism Organization (JNTO) Call Center (Japan Visitor Hotline), etc.
This is a guideline for foreign visitors to Japan that includes information on how to use Japanese medical institutions and a communication sheet with finger pointing.
Please use it for guidance to foreign tourists visiting Japan who visit medical institutions
【6】Private medical insurance subscription recommendation tool
If a foreign tourist becomes injured or ill while traveling in Japan, the medical expenses can be very high.
Just in case, it is recommendable to purchase a private medical insurance with sufficient coverage.
The Japan Tourism Agency has created leaflets and videos to encourage private medical insurance, so please use them when selling tours to foreign tourists visiting Japan.
Chinese (in simplified Chinese characters) (75 seconds)
Chinese (in traditional Chinese character ) ((75 seconds)
Korean (75 seconds)
【7】Useful tools for foreign tourists visiting Japan in the event of a disaster
We have created a leaflet (Safety Information Card) that summarizes useful information such as websites and apps so that foreign visitors to Japan can stay in Japan safely and securely, in case of the event of a disaster.
It is free to download and use regardless of whether a government agency, a company or an individual. Please use it as handouts with local sightseeing maps for foreign tourists visiting Japan.
<Available data>
Safety Information Card (business card size leaflet)
>Safety Information Card[with English, Chinese (simplified), Chinese (traditional), Korean]
Data for printed materials (for presentation/posting at information centers, etc.)
>A4 vertical data[with English, Chinese (simplified), Chinese (traditional), Korean]
>A4 landscape data[with English, Chinese (simplified), Chinese (traditional), Korean]
>75×210 data[with English, Chinese (simplified), Chinese (traditional), Korean]
<Examples of tools listed in the leaflet>
[1]Homepage
○JNTO Global Site [Supports 13 languages]
This is the website of the Japan National Tourism Organization (JNTO).
You can check weather warnings and traffic information in the event of a disaster from "Japan Safe Travel Information" under "Important Notice" on the site. https://www.japan.travel/en/
○Japan Visitor Hotline(JNTO Call Center)
JNTO provides 24-hour telephone support in English, Chinese, Korean, and Japanese (support for emergencies such as accidents, illnesses, and disasters, as well as general tourist information).
Phone:050-3816-2787
○NHK WORLD JAPAN [English available]
A 24-hour English Channel that delivers the latest news from Japan and Asia.
It can be used as a source of information in English in the event of a major disaster such as an earthquake or typhoon. https://www3.nhk.or.jp/nhkworld/
[2] App
○JNTO official smartphone app [supports four languages: English, Chinese (simplified and traditional), and Korean]
The "Japan Official Travel App", a tourist information app for smartphones, notifies you of disaster information such as earthquake early warnings, emergency earthquake early warnings, and special weather warnings. http://www.jnto.go.jp/smartapp/
○JNTO(Japan Safe Travel)twitter【English available】
JNTO(Japan Safe Travel)weibo【Chinese available】The account of "Japan Safe Travel (JST)" operated by the Japan National Tourism Organization (JNTO) will provide information necessary for foreign travelers when a natural disaster occurs.
twitter account:@JapanSafeTravel
weibo account:安心访日JapanSafeTravel
【8】Safety tips
A disaster information application for foreign tourists supervised by the Japan Tourism Agency provides information such as earthquake early warnings, tsunami warnings, special weather warnings, eruption warnings, evacuation information, heatstroke information and communication cards, etc.
This App supports 15 languages (Japanese, English, Chinese (simplified/traditional), Korean, Spanish, Portuguese, Vietnamese, Thai, Indonesian, Tagalog, Nepali, Khmer, Burmese and Mongolian).