With the aim of disseminating information on tourism crisis management and promoting the practice in various regions, the UNWTO (United Nations World Tourism Organization) Regional Support Office for Asia and the Pacific, recently collected, analyzed, and organized good practices for domestic and international crisis response in each of the phases: 1) Risk reduction, 2) Readiness, 3) Response, and 4) Recovery, which are the 4Rs that constitute the basic elements of tourism crisis management. In addition, a suite of materials was created including Guidelines for the Promotion of Tourism Crisis Management in Local Governments and Tourism-related Operators.
It is anticipated that by using the guidelines and other materials as references, tourism crisis management plans can be created in preparation for tourism crises, thereby improving the resilience of regional tourism when confronted with crisis situations.
*Tourism Crisis Management: Increasing the resilience of tourism destinations through their systematic preparation involving planning and training carried out in advance in the form of disaster risk reduction measures and countermeasures in the event of a crisis that aim to minimize damage, based on the assumption of a crisis that will have a serious impact on tourists and the tourism industry.
