Other Information

Information About the Call Center for the Private Lodging System (Japanese only)

Questions on the private lodging system are accepted by phone.
Please see "FAQs" before making an inquiry.

Call Center for the Private Lodging System (Japanese only)


【Hours of Operation】9 AM to 6 PM(Weekday only)

* Please make sure not to dial the wrong number. * Charges for calls will apply. * Guidance is only available in Japanese.
  • Inquiries related to the "Private Lodging Business Act," "registration of private lodging" and on the private lodging system are answered at the call center for the Private Lodging System.
  • Please be noted that some inquiries may not be answered, depending on the details about which decision will be entrusted to which particular administrative agency.

Guidance on Private Lodging System Operation System (Japanese only)

In the Private Lodging System Operating System, the Private Lodging Business Operator, the Private Lodging Administrator and the Private Lodging Agent (including those who are to operate these) can conduct procedures, including application and report, in accordance with the Private Lodging Business Act.

Main Functions of the Private Lodging System Operation System

1. Can transact procedures, including application and registration, online without visiting an office.

2. Aids in easy-to-create documents without defects with its input check function, etc.

3. Can manage information on administrative procedures related to one's own business, including past procedures.

4. Can manage online periodic reporting on the total number of accomodation days, for Private Lodging Business Operators.

List of Prefectures that Handle Office Work for Private Lodging Business

As of April 1, 2021

Prefecture (*1) Municipalities that handle office work instead of the prefecture (*2) Presence or absence of ordinances or individual rules
Hokkaido Pref. Hokkaido Pref.
Sapporo City
Aomori Pref.
Iwate Pref. Iwate Pref.
Miyagi Pref. Miyagi Pref.
Sendai City
Akita Pref.
Yamagata Pref.
Fukushima Pref.
Ibaraki Pref.
Tochigi Pref.
Gumma Pref.
Saitama Pref. Saitama Pref.
Kawaguchi City
Chiba Pref.
Tokyo Met. Tokyo Met.
Chiyoda Ward
Chuo Ward
Minato Ward
Shinjuku Ward
Bunkyo Ward
Taito Ward
Sumida Ward
Koto Ward
Shinagawa Ward
Meguro Ward
Ota Ward
Setagaya Ward
Shibuya Ward
Nakano Ward
Suginami Ward
Toshima Ward
Kita Ward
Arakawa Ward
Itabashi Ward
Nerima Ward
Adachi Ward
Katsushika Ward
Edogawa Ward
Hachioji City
Machida City
Kanagawa Pref. Kanagawa Pref.
Yokohama City
Kawasaki City
Sagamihara City
Yokosuka City
Fujisawa City
Chigasaki City
Niigata Pref. Niigata Pref.
Niigata City
Toyama Pref.
Ishikawa Pref. Ishikawa Pref.
Kanazawa City
Fukui Pref.
Yamanashi Pref.
Nagano Pref. Nagano Pref.
Nagano City
Gifu Pref.
Shizuoka Pref.
Aichi Pref. Aichi Pref.
Nagoya City
Toyohashi City
Ichinomiya City
Mie Pref.
Shiga Pref.
Kyoto Pref. Kyoto Pref.
Kyoto City
Osaka Pref. Osaka Pref.
Osaka City
Sakai City
Suita City
Hirakata City
Yao City
Neyagawa City
Hyogo Pref. Hyogo Pref.
Kobe City
Himeji City
Amagasaki City
Nishinomiya City
Akashi City
Nara Pref. Nara Pref.
Nara City
Wakayama Pref.
Tottori Pref. Tottori Pref.
Tottori City
Shimane Pref.
Okayama Pref. Okayama Pref.
Okayama City
Kurashiki City
Hiroshima Pref. Hiroshima Pref.
Hiroshima City
Yamaguchi Pref.
Tokushima Pref.
Kagawa Pref.
Ehime Pref.
Kochi Pref. Kochi Pref.
Kochi City
Fukuoka Pref.
Saga Pref.
Nagasaki Pref.
Kumamoto Pref.
Oita Pref.
Miyazaki Pref.
Kagoshima Pref.
Okinawa Pref. Okinawa Pref.
Naha City

*1 Each prefecture will handle office work excluding the scope of a local government, if a local government name (city/district) is stated on the *2 column on the right side of the prefecture column.

*2 This represents the local government that handles the office work, including acceptance and supervision of registration, instead of the prefecture stated in the *1 column on the left side.

*3 In principle, office work, including acceptance and supervision of registration, related to the Private Lodging Business will be handled in Japanese. Please make inquires regarding Private Lodging Business in Japanese.