Regarding Refunds
Q: Where will I receive instructions on registering my refund method?
A: Instructions will be provided at the tax-free shop when you purchase tax-free goods. For details, please inquire with the tax-free shop or the refund service provider indicated by the shop.
Q: When will the amount equivalent to consumption tax be refunded?
A: In general, refunds will be issued to eligible tax-free goods purchasers by the tax-free shop (or refund service provider) after the tax-free sale is confirmed through the customs inspection at the airport or seaport. For details, please inquire with the tax-free shop.
Q: Are cash refunds available?
A: Specific refund methods vary depending on the tax-free shop, so please inquire with the tax-free shop for details.







